Shipping policy
Thank you for shopping with Coastal Tan Studio. We are committed to getting your order to you as quickly and safely as possible.
Processing Times
Orders are typically processed within 1–3 business days after payment is received. During busy periods, processing times may be slightly longer.
Orders placed on weekends or public holidays will be processed the following business day.
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Shipping Methods
We offer Australia-wide shipping through Australia Post.
Available shipping options may include:
● Standard Shipping
● Express Shipping
Shipping costs are calculated at checkout based on your order size and location.
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Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.
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Delivery Timeframes
Estimated delivery times are provided by Australia Post and may vary depending on your location.
Coastal Tan Studio is not responsible for delays caused by Australia Post, weather events, or other circumstances outside of our control.
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Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout.
If an incorrect address is provided and the parcel is returned to us, additional shipping charges may apply to resend the order.
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Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost in transit, please contact us at:
hello@coastaltanstudio.com
We will work with Australia Post to assist in resolving the issue.
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Authority to Leave
By placing an order, you authorise the courier to leave the parcel in a safe place if no one is available to receive it, unless signature on delivery is selected.
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Contact Us
If you have any questions regarding shipping, please contact us at:
hello@coastaltanstudio.com